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About Us

Ace Vending is the refreshingly simple premiere full line vending service operator. We are a privately owned American company. We provide full service coffee, fresh food, snacks and beverage vending throughout the entire United States. You may also purchase our products through our on-line store to be shipped to you where ever you may need them.

History

Ace Vending was founded in 1998 by Kevin Van Hazel, Wade Stooks and Chuck Walton. The three partners grew up together in Casa Grande Arizona and have been lifelong best friends. Ace Vending started in a garage in Phoenix Arizona with one vending machine, a pick-up truck and three strong backs. It has since grown into a nationwide company with thousands of accounts. Kevin, Wade, and Chuck still own 100% of the company and are proud to provide employment to many families in Arizona and across this great nation. Ace Vending is a great example of the American entrepreneurial spirit. Through hard work, integrity and innovation Ace Vending has become the best choice in Vending and continues to grow and prosper.

Why Buy From Us

It’s an easy, convenient way to get the products you need for your office without having to shop for them yourselves. If you are local, we’ll deliver them right to you and if you’re not we’ll ship your order via FedEx. With just a few clicks you can order and pay during the same visit, no more invoice billing necessary.


FAQs

Q: Is there any charge to place a machine at our place of business?
Ans: There’s NO charge to place your machine. We place it at no cost to the customer.

Q:How much electricity does a vending machine take?
Ans: All Ace Vending equipment uses Energy Star which saves considerable energy. Soda and food machines run on the same amount of power as a modern refrigerator with energy star. Snack machines use much less because they do not have compressors.

Q: Who decides what you put in your vending machines?
Ans: Ace Vending has a wide variety of the most popular items in our machines. However, never hesitate to ask for a special request and we’ll see what we can do. Check out our products on the website.

Q: How often will you service our machines?
Ans: Because of the Streamware technology we use, we are able to determine how often your machine will need to be serviced whether it’s every day, once a week or once a month. Of course if your business has a busy season or out of the ordinary traffic, just call us and we’ll fill it sooner.

Q: What if we have a problem with our machine?
Ans: It’s simple. You call the number on the machine, tell us what’s happening and we’ll dispatch it out right away to our Service Managers. Most calls placed before noon will get fixed that day. Calls placed after noon may be fixed the following day. Email and text are also a way of communicating problems to us.

Q: Who will service our Machines?
Ans: Ace hires and trains professional courteous route managers. Our employees are clean cut and wear nice uniforms. Ace Vending does not subcontract with any other companies for service. You will have one point of contact.

Q: What if we require security clearance for our facility?
Ans: No problem. Ace vending employees have passed back ground checks and are required to pass random drug tests. We will submit them to your security clearance.

Q: Does Ace Vending sell vending machines?
Ans:
No. We place and service our own equipment. We do not repair or sell vending equipment.

Q: Delivery Timing and Method:
Ans:
Please allow 1 business day for processing of your order.  Orders will be delivered within 2-3 business days via Ace Vending’s courier.

Q: Return Policy:
Ans:
We believe in our product and 100% customer satisfaction.  Please call us at 602-453-0304 if you are unhappy with anything so that we may resolve the issue within a timely fashion.  Requests for exchange or replacements or refunds must be made within 3 business days after delivery is made.

Q: Privacy Policy:
Ans:
Thank you for being a valued customer of Ace Vending.  We do not sell or share any information collected on this site.

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